Individual Registration:
- BSCAI Member: $99
- Non-Member: $149
Company Registration (maximum of 15 registrants):
- BSCAI Member: $1,000
- Non-Member: $2,500
Session 1: Smarter Operations: Using AI, Dashboards, and Technology to Drive Strategic Decisions
Speaker information coming soon.
Operations leaders are no longer just reacting, they’re predicting, planning, and optimizing with the help of smarter technology. This session explores how innovation is reshaping day-to-day operations through practical AI applications, real-time dashboards, and emerging autonomous tools. Attendees will learn how AI can support contract management and scope forecasting, how strategic dashboards bring clarity to goals and performance, and how customer and equipment data can inform better, faster decisions. Walk away with a clearer understanding of how to turn technology into an operational advantage.
Session 2: Getting Contracts Right: Client Management and Compliance
Speaker information coming soon.
Contracts and compliance directly affect how BSCs operate in the field. This session focuses on the operational side of client and contract management, how service agreements, contractor classification, and compliance requirements influence staffing, supervision, and risk. Designed for newer and growing BSCs, the discussion covers practical considerations around 1099 vs. W-2 models, insurance, DBAs, and navigating contract expectations while maintaining operational efficiency.
Session 3: Cleaning Beyond the Basics: Managing Specialized Environments Across Industries
Speaker information coming soon.
Not all facilities, and not all cleaning challenges, are the same. This session explores how BSCs adapt their operations to meet the unique demands of specialized environments, including education, medical, and industrial facilities. Attendees will gain insight into the differences between public and private education settings, the heightened standards required in medical environments, and the operational complexity of industrial, distribution, and logistics facilities. The session will also highlight emerging technologies shaping specialized cleaning and how companies of different sizes approach these environments with confidence and consistency.
Session 4: Lessons Learned the Hard Way: Operational Mistakes and What to Do Differently
Speaker information coming soon.
No operations team gets everything right, and some of the most valuable insights come from mistakes. This interactive, attendee-led discussion invites participants to share operational challenges, mistakes, and lessons learned in a collaborative, judgment-free environment. Guided by a facilitator and shaped by attendee input, the conversation will focus on the issues that matter most right now, from scaling growing teams to improving processes and avoiding common pitfalls. Expect honest lessons, practical takeaways, and reassurance that growth often comes from getting it wrong first.
Thank you to the Operations Summit Planning Committee for planning this event:
- Brittany Babbs, COO, ESS Clean, Inc
- Brad Klein, CBSE, President, Building Professionals of Texas L.P.
- Dan Cline, CBSE, Executive Vice President, 4M Building Solutions