7:30 a.m. - 2:40 p.m.

Optional Event: Golf | 18 Hole Game

11 a.m. - 6:30 p.m.

Registration 

12 - 5:45 p.m.

Optional Event: Cleaning & Cocktails

6 - 8 p.m.

Welcome Reception + Exhibits

7:30 a.m. - 4:30 p.m.

Registration

8 - 9 a.m.

Sponsored Breakfast Sessions

• 8 - 8:30 a.m. | Diversey - Must-See Innovations to Differentiate Your Business
  • Innovation is the life blood of successful businesses.  The famous strategist Peter Drucker said you have to 'innovate or die'. In this brief 30 minutes session Diversey and TASKI will showcase some of the most innovative new product and information platforms that will make a real difference in how you manage and grow your business
• 8:30 - 9 a.m. | Aspire - Clean Sweep: Transforming Customer Retention Challenges into Competitive Advantages
  • In today's fiercely competitive market, customer retention is paramount. This session tackles the common hurdles of pricing pressures, strained customer relationships, operational inefficiencies, and unrealistic expectations. Discover actionable strategies to convert these challenges into powerful competitive advantages. Learn how to leverage operational software and technology to build stronger customer loyalty, optimize service delivery, and manage expectations effectively - while creating economies of scale. Drive sustainable growth and turn potential churn into lasting customer advocacy.

9:15 - 10:45 a.m.

Fast Attack Leadership™

10:45 a.m. - 12:15 p.m.

Vendor Networking Appointments

12:15 - 1:30 p.m.

Lunch + Exhibits

1:30 - 2:10 p.m. 

Navigating the New Immigration Landscape - What To Expect and How To Prepare

2:10 - 3:30 p.m.

Why a Culture of Employee Fulfillment Out-Performs Employee Engagement

3:45 - 5:15 p.m.

Unlock Business Growth: This series of three focused 30-minute sessions dives into the core strategies for business success. Expect insightful commentary, real-world examples, and actionable takeaways that you can immediately apply to enhance your organization's performance.

• You're Unique - The Secret to Differentiation and Market Leadership | 4:05 - 4:25 p.m.

• Unlocking Peak Sales Performance through Collaborative Excellence | 4:25 - 4:50 p.m. 

• Mastering Customer Engagement and Retention | 4:50 - 5:15 p.m.

7:30 - 11 a.m.

Registration

7:30 - 8:30 a.m.

Sponsored Breakfast Sessions

• 7:30 - 8 a.m. | BrightGo Inc. - Moneyball Season 2: Harness AI with your Real Time Data to Increase Margins and Lose Fewer Buildings
  • In this presentation, we will start from what everyone can do: a spreadsheet of some of your raw quality control and labor information. We will then input business events you'd like to avoid, e.g. losing a building or information regarding jobs with too low margin.
    Finally, we will do a live demonstration of how to leverage that information to predict what is about to happen in your business. We will end with practical takeaways on how to begin using these techniques for your business today.
• 8 - 8:30 a.m. | Thrive Agency - Why Your Website Is Costing You More Than You Think
  • It’s the last day. It’s 8am. And this might be the most profitable 30 minutes of your entire conference.
    Your website should be generating leads, building trust, and increasing referrals. But for most building service contractors, it’s quietly underperforming—and costing serious money. In this fast-paced (and slightly magical) session built for C-level executives, you’ll uncover the biggest digital blind spots in your business and how to fix them—fast. Oh—and rumor has it, showing up could earn you $100. Just sayin’. If your website were a salesperson, would you give it a raise—or fire it on the spot?
    You’ll walk away with:
    • A free tool to instantly analyze your website’s ability to convert traffic into leads
    • A 3-question test to find out if your digital presence builds or breaks trust
    • A simple strategy you can lead to increase referrals by 30% this year

8:45 - 10:45 a.m.

Networking Roundtables

11 a.m. - 12:15 p.m.

Sharpen Your Pencil