Ken Bamrick, Consultant, Keep Getting Better
After many years in sales, Ken Bamrick chose to stop sharing his sales experience with a single company and spread his wings. Today, Ken & Keep Getting Better Sales Consulting (KGB) partner with people/companies he enjoys working with AND organizations that value personalized sales support. Ken is a top-notch Sales Coach & On-Boarding program designer implementing world-class onboarding programs.
Ken has served as a sales manager and coach for Fortune 500 companies, including Motorola and Staples. Most recently, he led Learning and Development at Citron Hygiene, a $120 million international organization with offices in the United States, Canada, and the United Kingdom. There, he managed sales coaching, onboarding, and sales manager development, training both new and experienced sellers to sell menstrual disposal services—yes, you read that correctly.
Born and raised in New York City, Ken now lives in Waldwick, New Jersey, with Pam, his wife of 30 years, and their two sons, Kenny III, 23, and Nicky, 21. Both sons played college baseball, and watching them play has been Ken’s favorite pastime for the past decade.
Ken began his sales career in Dallas, Texas, selling typewriters with a New York accent—now that was a challenge. He has trained with IBM, Xerox, HP, Canon, 3M, Motorola, and others, and has sold products ranging from the iconic IBM Selectric typewriter and early word processors to digital advertising and office supplies.
He takes the time to understand your company and develops an individualized solution with your input throughout the process. The cherry on top is Ken is a very energetic presenter. His love of selling is obvious and contagious...
Jeff Carmon, CSBE, Manager, Member Services, Elite BSC
Jeff Carmon, CBSE, is Manager, Member Services at Elite BSC, where he provides coaching, consulting, and training to BSC member companies across the country. Previously, he served as Director and then VP of Customer Experience at Frantz Building Services, a regional company providing services throughout the Midwest. With over 30 years of experience in business and finance, Jeff is passionate about practical solutions and real-world results, and he loves helping BSC leaders solve problems and move their companies forward.
Dave Conway, Founder & CEO, Simplex360
Dave Conway is the founder of Simplex360, a digital growth agency specializing in local search dominance for service-based businesses across the nation. For over a decade, Dave has helped janitorial companies generate predictable inbound opportunities by aligning their digital presence with how Google, local search, and emerging AI platforms actually determine which companies to recommend.
Throughout that time, Dave has built and invested in multiple businesses, including active ownership in janitorial companies across several states. This hands-on experience gives him a practical understanding of the industry from both sides of the table, from lead generation and brand positioning to operations and scalable growth.
As a former NSA intelligence analyst in the U.S. Navy, Dave brings a disciplined, data-first approach to marketing and search strategy. His work centers on building digital ecosystems that create consistent inbound lead flow, measurable authority, and long-term competitive advantages for service-based companies.
Outside of business, Dave is a competitive tennis player, a devoted husband and father of two, and a passionate foodie with a well-developed appreciation for bourbon and tacos.
Jim Harris, Jr., CBSE, RPE, President, Janitronics Facility Services
Jim has been around the cleaning industry his whole life and started full-time in May of 1984. Jim is a graduate of Babson College and Harvard Business School’s OPM program. Board involvement includes serving as Chairman of the Capital Region Chamber, Capital Region BOMA, Junior Achievement, the Center for Economic Growth, and the Albany Country Club. I am also active in a CEO roundtable offering business solutions confidentially and non-competitively. Former Past President of Building Services Contractors Association International. Jim is CEO of Janitronics Facility Services, a full-service facility services contractor, operating in Upstate NY and Vermont. Janitronics is ISO 9001:2015 ISO certified, CIMS Green Building certified, and the recipient of numerous industry awards. Jim is President of Premium Investigations, a security guard and Background check company, and Vulcan Property Services, a facility services company, part of Janitronics' family of companies.
Devin Jones, CSBE, Director of Operations, MSNW Group
Devin Jones is a facility services executive with over a decade of experience spanning operations and sales at both the local and national level. His career includes leadership roles at ABM, C&W Services, Seattle Maintenance Services, and his current position as Director of Operations at MSNW Group, a Pacific Northwest facility services contractor delivering commercial janitorial and landscape services across five branches.
Throughout his career, Devin has managed large regional contracts, led high-rise janitorial operations in the competitive Seattle market, and played a key role in large-scale organizational start-ups within the industry. His background combines hands-on operational leadership with strategic sales experience, giving him a full-spectrum view of what it takes to build and scale service delivery for demanding commercial portfolios.
Devin is also an Air Force Special Warfare veteran, bringing a disciplined, mission-focused approach to leadership that has shaped his career in high-pressure, high-stakes environments
David Murphy, CBSE, President and CEO, SMO
David Murphy is the Co-Founder, President and CEO of Supreme Maintenance Organization (SMO), a multi-state contract cleaning services company headquartered in Greensboro, North Carolina. With more than 40 years of industry experience, he has helped grow SMO from a small startup into a successful regional organization. David holds the Certified Building Service Executive (CBSE) designation and is the co-author of From Rags to More Rags. An active BSCAI leader and mentor, he enjoys helping contractors build scalable businesses and use practical AI prompting strategies to improve prospecting, proposals, RFP responses, and sales communication.
Matt Streiff, SVP of Sales, Marketing, and Specialty Services, The Budd Group
Matthew Streiff serves as the Senior Vice President of Sales and Marketing at The Budd Group, a leading super-regional provider of facility services in the Southeastern United States. With over two decades in the industry, Matthew has consistently demonstrated his prowess in driving sales and profit improvement. Under his leadership, The Budd Group has seen substantial growth in its market share, thanks to his innovative sales strategies and commitment to excellence. Matthew's expertise in understanding customer needs and his ability to tailor solutions have been instrumental in achieving remarkable sales targets and ensuring client satisfaction.
Matthew's strategic vision and dynamic approach have boosted sales and enhanced profitability. He has implemented advanced marketing techniques, focusing on data-driven decision-making and leveraging digital platforms to increase brand visibility and engagement. His dedication to fostering a high-performance sales culture and his emphasis on continuous improvement have improved operational efficiencies and revenue growth.
Kristina Thayer, CBSE, Director of Business Development, MSNW Group
Kristina Thayer, CBSE, is Director of Business Development at MSNW Group, where she has led the company's strategic growth since 2015. She specializes in relationship building, contract negotiation, organic sales, and sales process management, with a particular focus on building sales systems that operations can actually deliver on. Before joining MSNW, Kristina held customer service, account management, and business development roles at Recology CleanScapes and ABM, giving her a view of the industry from both the field and the front office. She earned a BA in Psychology from Whitman College. Kristina serves on the Board of Directors for the Building Service Contractors Association International (BSCAI) and is a Certified Building Service Executive (CBSE)