Navigating the #MeToo World
Thursday, January 23 | 9:15 a.m. - 10:15 a.m.

Everyday there seems to be a new horror story regarding harassment in the workplace.  The #MeToo movement has had a tremendous impact on businesses across the country. For a host of reasons, the building services is a particularly vulnerable target of the movement.  Executives and employees are now held to much higher standards of acceptable behavior, and organizations must take a closer look at workplace behavior, not only dissecting existing policy but also reviewing their own internal practices and conduct.  We will engage in an in-depth discussion on best practices for creating a workplace environment free from harassment and discrimination, the critical role senior leadership plays in creating an anti-harassment culture, recent local laws mandating numerous actions by companies, managing investigations, and handling the potential public relations issues that may arise when handling claims in the #MeToo era. 

The topics to be covered are the following:            

  1. Overview of Harassment / Discrimination / #MeToo / Times Up
  2. Impact on Building Services Industry
  3. Best practices / Model Policies and Practices
  4. Nationwide / State / Local Legal Developments and Predictions
  5. Public Relations Issues

Managing in an Uncertain Economy
Thursday, January 23 | 10:30 a.m. - 12:30 p.m.

Presented by: 

US and global economic trends are shifting and uncertainty is growing. Seeing those shifts, understanding them, and setting realistic expectations for the remainder of 2019 and for 2020 will empower BSCAI members as they set budgets and make plans for the next few years. Attendees will be keenly aware of the changes taking place in the world around them. Will be talking about industry trends, consumer trends, labor, tariffs, interest rates and growing need to invest in the future. Thinking and planning for the changes before they are on your door step is key to being successful as we go through the business cycle. Attend and learn what the leading indicators are telling us and what it all means for budgets and cash planning, and what we can do about it. We will also take a closer look at the 2020s, and what opportunities and potential problems await us there.

Middle Market M&A and Strategic Transaction Insights
Friday, January 24 | 9:15 a.m. - 10:15 a.m.

Presented by: 

There was no shortage of macroeconomic and geopolitical events in 2019, all of which had both positive and negative impacts on business performance and M&A. Combine those events with recessionary fears and realities, depending on where you are on the globe and the stage is set for a year of M&A uncertainty in 2020. Will volume slow? How will business values be impacted? Is it better to be a buyer or seller in 2020? This session will arm you with the facts and insights you need in order to prepare for and execute strategic transactions in 2020.

Crossing the Generational Divides in Contracting: Unlock the Hidden Power of Generations to Grow Your Business
Friday, January 24 | 10:30 a.m. - 12:30 p.m.

Presented by: 

We work in a time of unprecedented generational change and challenge in the contracting industry. There are now five generations in the workforce—and a new generation of buyers and influencers, the Millennials.

Making matters worse is the tremendous amount of misinformation surrounding generational differences, from Gen Z to Baby Boomers. We know for a fact that strategies that work for one generation can be a complete turn-off for other generations in the workforce. This generational divide is a costly challenge in contracting—from recruiting to motivation and retention—but it can also be a breakthrough opportunity for growth. It all depends entirely on how contracting leaders respond now.

Bestselling author and global researcher, Jason Dorsey’s acclaimed presentation reveals new generational truths that will directly drive faster gains for you across generations in your contracting business. He shares surprising data, powerful frontline strategies, hidden trends, and specific solutions that drive measurable results.

Everything Starts at the Top
Saturday, January 25 | 9:30 a.m. - 11:30 a.m.

Presented by: 

Whether a business owner, CEO and/or President, you set the tone for the culture and direction of your organization. Jim Karas has over three decades of working with people just like you. He understands the "delicate balance," the balance between time, energy and investment in possibly the most important asset at your organization - YOU. Jim will address the five essential pillars to your personal "Best Version of You" which will then trickle down to your team. The five essential pillars are:

  1. Nutrition
  2. Hydration
  3. Exercise
  4. Sleep
  5. Stress Relief

If you truly believe you will make a difference in your own energy levels, creativity, productivity, cognitive reasoning, patience and "presence," as being present with your staff, then start with your own personal project. No need to broadcast it. No need to push anyone into it. Just start to lead in a slightly different direction. We will review simple way you can start to implement this in your everyday life which will then lead into how your staff sees you.

Optional Events

Golf Event, Tierra Del Sol Golf Club
Wednesday, January 22 | 12:30 p.m. - 5:00 p.m.

Tee Time 1 p.m.

This event is currently sold out. If you would like to be added to the waiting list, please email

Located on the scenic northwest point of Aruba, providing breathtaking views of the Caribbean Sea. This course is an exhilarating experience for golfers at all levels.

Boxed lunch will be provided.

Private Catamaran Sail & Snorkel Adventure
Thursday, January 23 | 1:30 p.m. - 5:00 p.m.

This event is currently sold out. If you would like to be added to the waiting list, please email

All attendees will board a privately chartered catamaran boat, and will stop at two favorite snorkeling destination during the cruise. All attendees will be able to enjoy the breeze, bask in the sun on the oversized frontal netting area and enjoy the panoramic views of the coastline from the comfort of the large deck.

Open bar, snacks, gear, and towels provided. Wear a bathing suit.  Bring sunblock, a camera and comfortable walking shoes.

Sugar Scrub Making Class & Mimosas
Friday, January 24 | 9:00 a.m. - 10:00 a.m.

During this experience, a guide will give you an aloe cutting demonstration, provide more information about the importance of Aloe Vera throughout history and specifically on Aruba, which was the islands economic pillars. To top this experience off, you will have the opportunity to create your own scrub that will be sure to boost the well-being of your skin!

This event is for guests/spouses only.

Jeep Tour Off Road Adventure
Friday, January 24 | 2:00 p.m. - 5:00 p.m.

This event is currently sold out. If you would like to be added to the waiting list, please email

The most thrilling and safest way to explore the island is in this open-air Land Rover adventure. First Response certified tour guides take you on a wild ride highlighting areas of the California Lighthouse, Alto Vista Chapel, Gold Mill Ruins and the Baby Natural Bridge and Ruins.