Want to make your customers become devoted fans? Creating a one-of-a-kind customer experience isn’t rocket science, but it is a little rock-n-roll. Contracting Success+ Keynote Speaker Jim Knight sat down with Contracting Conversations to discuss what leaders can do—even amid a pandemic—to ensure their customers feel they’re getting the best service in town.
If you’d like to hear more from Knight, be sure to join him at Contracting Success+ October 14, 15, 21 and 22.
In this episode you will hear: