New Member Hub

Get the Most Out of Your BSCAI Membership

BSCAI is excited to welcome you to our elite community of building service contractors. Explore all your BSCAI membership has to offer below and begin making the most of your membership now.

 In-Person Events

BSCAI hosts three in-person national events throughout the year and as a member of BSCAI you gain access to special discounted rates to these national events. These powerful, impactful meet-ups provide building service contractors of all levels the education and networking opportunities they need to stay informed about and connected to the commercial cleaning industry. These annual events include the CEO Seminar, Executive Management Conference, and Contracting Success. Click here to learn more and register! Not sure how to register for a BSCAI event? Click here for a step by step guide



Member Advisory Program

Our Member Advisory Program offers you the opportunity to connect with other active members and become more involved – the perfect forum for receiving professional advice and direction from those that have been in your shoes.

BSCAI offers peer groups that provide you with an avenue to freely share ideas, information and opinions in a group setting. BSCAI will help match you with peers in other parts of the country and provide tools and resources to help foster a close-knit group addressing issues and growing together in the industry.

BSCAI Mentor Program
If you are looking for a one-on-one relationship with a seasoned professional in the industry, turn to BSCAI for a mentor. The program pairs you with a mentor to provide tailored advice and input to help you grow, enter new markets or simply learn what has worked for another  BSCAI member.

Take advantage of the many readily available resources designed to keep you and your employees up-to-date on the latest industry trends and business strategies.

Committee Involvement

BSCAI committee members volunteer time and expertise to ensure that association programs and services are geared to member needs. They provide the knowledge and experience needed from our member representatives to keep the association growing and improving. Meet your BSCAI Board of Directors by clicking here and if you are interested in joining please log in to your account and fill out the BSCAI Committee Application Form.

Connecting Virtually

Member Directory

As a member of BSCAI you have access to the BSCAI Member Directory. Utilize this tool to search for companies that offer the expertise that you are looking for, or find an existing company that is part of the BSCAI Association.

Connect with BSCAI on Social Media!

Get Certified

Certified Building Service Executive (CBSE): The CBSE designation is a symbol of accomplishment and is recognized with great respect by other building service contractors and customers throughout the industry. Professionals who achieve the CBSE have attained the highest, most exclusive designation in the industry.

Registered Building Service Manager (RBSM): By receiving the RBSM designation, individuals become part of an elite group of building service professionals widely recognized and respected in the industry. This designation demonstrates an individual’s commitment to the building service contractor community. 

Registered Building Supply Professional (RBSP): This individual certification is available to suppliers or service providers in the building service contractors industry and stands for a basic understanding of the BSC business, needs, pressures and goals. RBSP acts as a seal of approval a brand sales representative can earn to show customers that they have studied and achieved a level of understanding of issues impacting their customer.

Certified Site Supervisor (CSS)This certificate program is a symbol of leadership excellence in the building service contractors industry. Additional titles for a Site Supervisor include Area Manager, Project Manager, Team Lead, Site Manager, and Lead Supervisor. From managing quality control to training new employees, the CSS certificate is a highly valuable business tool to show the vast range of your day-to-day and big picture responsibilities.

Executive Leadership Academy

A program built for the current and future leaders of the building service contractor industry. The BSCAI Executive Leadership Academy is an opportunity for current and future BSC industry leaders to gain the people management, organizational leadership & business finance skills, knowledge and resources you need to grow your company and enhance your career like never before. Join this 10-week, fully virtual program with content based on MBA-styled curriculum. It blends self-paced online learning with live expert-led facilitations, where you will meet with your peers and industry experts.

Virtual Summits

Are you looking for specialized training that affects your business? Consider attending a BSCAI Virtual Summit! These one-day events help you and your team to stay informed on the BSC industry by connecting with and learning from others. 





Town Halls and Webinars

BSCAI Webinar

Minimize travel time and expenses by taking advantage of the BSCAI Webinar Series! These 60-minute live seminars offer the same high-quality, classroom-based education available at BSCAI educational events.

BSCAI Webinar sessions are a comprehensive audio/visual learning experience. Prior to the live event, attendees will be given web login information to view the presentation and a phone number to dial in and listen to the audio portion. Immediately following the presentation, attendees will have the opportunity to engage in an interactive Q&A session with the presenter.

How Will I Benefit?

Handouts will be e-mailed to participants ahead of time and a Q&A session will conclude each webinar, making this a truly interactive experience. Additional benefits include:

  • Easy to Use – Simply register via fax or mail and dial-in at the specified time and date.
  • Cost Effective – Registration is far less than the cost of a flight and hotel stay.
  • Time Savings – Participate anywhere internet and phone access is available with no traveling required.

What Do I Need To Participate?

  • A computer with Internet access
  • A phone line for listening to the audio portion of the Webinar

BSCAI Town Halls

BSCAI Town Halls are the perfect opportunity to hear directly from other BSCs about current challenges and solutions they are working through. Whether it’s labor issues, working through new customer challenges or employee retention, you can bring your challenges to the conversation and hear from your peers directly on possible solutions. 

BSCAI Knowledge Center

BSCAI provides in-person and online educational opportunities and resources to advance your knowledge and develop your people. By utilizing all of our educational opportunities, you will obtain the most up-to-date industry knowledge and networking skills needed to stay current in the Building Services industry. The BSCAI Knowledge Center is the best place to find all conference recordings, webinar replays, and other on-demand educational resources. This is a members-only benefit.  Access over 80 hours of on-demand, educational content focusing on the following key areas that impact your business: Administration/Finace, Customer Service/Retention, Employee Recruitment/Training, Leadership/Strategic Management, Marketing/Sales, and Operations. Using your member login, BSCAI members have access to a wide range of complimentary content through the BSCAI Knowledge Center.



News for the BSC Industry

Since 2011, the Building Service Contractors Association International and SmartBrief have had an exclusive partnership, allowing us to deliver BSCAI SmartBrief to help building service contractors like you stay on top of current events. BSCAI SmartBrief summarizes the most up-to-date news affecting our field, from cleaning industry articles and thought leadership to informative reports, government affairs, helpful tips and recent news. A two-minute read sent twice a week, BSCAI SmartBrief is a one-stop-shop for the news you need to save time, access industry discounts and stay ahead of the curve. You may subscribe for free to this valuable service.

Contractor Connections Content Hub

Delivering timely and relevant information on an ongoing basis, Contractor Connections is a dynamic intelligence hub for all things building service contracting, designed to fit the day-to-day demands of BSCs like you.  In this multi-faceted communications platform, you’ll find: 

  • BSCAI News with feature articles on the latest trends, news analysis told through the lens of experts in this industry and Q&As with BSCAI member.
  • Business Insights to help you keep up-to-date on the latest industry trends through quarterly M&A reports by Pursant, links to articles and special reports from industry publications like Contracting Profits, and ongoing SmartBriefs updates, among others.
  • Industry Tips from experts on business-critical topics as marketing, HR, technology and more that you can apply to your business immediately.

BSCAI Research

BSCAI conducts and sources research annually that addresses relevant topics related to the building service contractor industry. From reports on expectations of facility executives to reports on sustainability efforts, BSCAI research efforts are there to provide vital and timely information for BSCAI members. View our recent research reports here

Save with BSCAI

Purchase Advantage Program

We partner with the National Service Alliance (NSA) to provide you with an innovative purchasing program that features the brand name products you use every day, at affordable prices. The average member saves:

  • 45% on chemicals
  • 48% on paper
  • 50% on liners
  • 65% on office supplies

*Activate your PAP account in two clicks at

Affinity Partners Program

BSCAI has partnered with leading providers to provide discounts on services you need to stay competitive, help your employees and increase your back-office efficiency. Save on services in the areas of Training & Human Resources, Sales & Marketing, Insurance, Business Solutions and Technology.

View the list of programs and providers and get started today!

BSCAI's iBuy Program

The BSCAI iBuy program connects you directly with iBuy partners to take advantage of the simplicity of online purchases. Browse online inventory, read reviews, see photos, video and specs and add material to your cart as you go.

Similar to other online shopping experiences, you select what you want, place your online order and the material will be shipped direct to your door. We’ll connect you directly to our iBuy partners with special discounted pricing for members built into the shopping experience. Browse at your leisure, buy what you need, when you need it.

How do I register for an event?

Follow the steps below or check out our video that will walk you through our registration process:

  1. Log into your BSCAI account on the BSCAI home page.
  2. If you are not redirected to the user portal, please click user portal in the top right corner of your screen.
  3. Select “Events” and then “Browse Events.”
  4. Select the event you wish to register for and click “Register.”
  5. Enter all necessary attendee information requested.
  6. After all information requested is entered you will be prompted with a credit card payment screen
  7. Once payment has been applied, your registration is complete.


How do I purchase a course from the BSCAI Training Academy?

Follow the steps below or check out our video that will walk you through the process:

  1. Hover over the “Education” tab on the BSCAI home page.
  2. Select “BSCAI Training Academy” under the “Education Hub” section.
  3. Once you’ve been redirected to the Training Academy portal, please create an account if you have not already and get logged in.
  4. After logging in, go to the “Catalogue” option on the right side of your screen.
  5. If you are looking to purchase a CBSE, RBSM, or RBSP exam, please go to “search by type” and select certification exam.
  6. This will filter in only the certification exams bundle that contains all necessary components of the exam (i.e. Practice Exams, Study Materials, and the actual exams themselves)
  7. Once you’ve found the course you wish to purchase, simply click the green “register” button at the top of the screen and enter your payment information.
  8. After the purchase has been processed, your exam will appear in the Dashboard section which you can access by clicking “Dashboard” on the right side of your screen.
  9. Bundle purchases are also available for the CSS course in the catalogue.
      1. If you are interested in purchasing a bundle for CBSE, RBSM, or RBSP, please email
  10. If you are unable to pass at least one of the one the exams for the certification, you can purchase the exam retake product in the Training Academy.


How do I become a BSCAI Committee member?

Follow the steps below or check out our video that will walk you through the process:

  1. Log into your BSCAI account on the BSCAI home page.
  2. Hover over the “Membership” tab of the website and select committee involvement.
  3. Fill out the form that appears on your screen.
  4. Form submissions are sent to the BSCAI HQ, and staff will review to determine if any of the committees you selected have availability for new members to be added.
  5. Staff will reach out if there is an open spot and will facilitate your onboarding to said committee.


How do I apply for the BSCAI Member Advisory Program?

Follow the steps below or check out our video that will walk you through the process:

  1. Log into your BSCAI account on the BSCAI home page.
  2. Hover over the “Education” tab of the website and select Member Advisory Program.
  3. Both the Mentor Program and the Peer Group Program have a “Learn More” hyperlink underneath their description on the page
  4. These hyperlinks will take you to a more detailed information page of each program
  5. At the bottom of this page you will find a submission form to fill out
  6. This form is sent to our Member Advisory Program coordinator who will be in touch within a few days after you’ve submitted your application