BSCAI Virtual Human Resources Summit
Navigating the Shifting Labor Trends with a Cultural and Economic Mindset
Wednesday, March 22, 2023
10:00 a.m. – 2:45 p.m. CDT
REGISTER NOW
Log in to the Attendee Portal
BSCAI’s third annual Virtual Human Resources Summit is a must-attend event featuring four interactive and engaging sessions. Each session will build on the content discussed in the previous presentation, giving BSCs, human resource professionals and industry-adjacent individuals the necessary tools and operational insights to navigate today’s labor, legislative, regulatory and cultural trends and challenges. You do not want to miss this opportunity to join the conversation, hear from human resources experts and take home valuable insights from peers.
Session 1: What’s Going On? Insights and Strategies for Powering Through Macro Shifts in the Labor Pool
Speakers: Otis Scott, Vice-President of HR/People Experience, Prestige Maintenance USA , Ltd and Claudia St. John, SPHR, SHRM-SCP, President, Affinity HR Group
It is no secret that the BSC industry is experiencing new labor challenges brought on by shifting trends in immigration, the national and global economy, and employee “flight.” This session will give a brief overview of what is going on with and the impact of these macro shifts before transitioning to a panel discussion where BSCs will provide key insights on their experience and highlight implementable strategies for how they are tackling this top issue.
Session 2: 2023 Legislative and Regulatory Updates Affecting Your Workplace
Speaker: Paige McAllister, SPHR, SHRM-SCP, Vice President of Compliance, Affinity HR Group
Get up to speed on new legislation and regulations affecting BSCs this year and beyond. This session will feature a high-level “need to know” update before opening up the conversation for you and your peers. You will come away with the essential tools and knowledge needed to move forward from a state and national perspective.
Session 3: Supporting Employees and Enhancing Service Outcomes Using a DEI Lens
Speakers: Fernando Cruz, President/CEO, Dynamond Building Services, Jason Lee, CBSE, CEO, Lee Building Maintenance and Yulonda Burris, Director of Diversity, Equity and Inclusion, ABM
As an industry and society, we are seeing the importance of DEI (diversity, equity and inclusion) discussions and workplace initiatives. Strong attention to and acceptance of DEI can improve your company’s operations and environment. This session will present information on how management can use a DEI lens to enhance the working experience for their employees of different cultures and who may belong to LGBTQIA+, religious and racial minority communities.
Session 4: Establishing the Building Blocks for an Effective Internal Talent Pool
Speakers: Brittany Babbs, RBSM, Chief Operations Officer, ESS Clean, Inc., Nancy Criscoe, Vice President, Organizational Development, The Budd Group, and Lisa First-Willis, CEO & Co-Founder, Truvelop
Using the insights gained from Sessions 1, 2 and 3, we will wrap up the day by hearing case studies on how other companies have strengthened management resources and trainings on emotional intelligence, human behavior and cross-cultural barriers to tackle the “people don’t quit their jobs, they quit their managers” challenge. Panelists with backgrounds in organizational training and people development will share insights about and the benefits of implementing management trainings on these topics to establish the building blocks for a sustainable internal talent pool.
Thank You to Our Committee
BSCAI would like to thank the following committee members for their hard work creating the BSCAI Virtual Human Resources Summit.
- Brittany Babbs, RBSM, Chief Operations Officer, ESS Clean, Inc.
- Claudia St. John, SPHR, SHRM-SCP, President, Affinity HR Group
- Lisa First-Willis, CEO & Co-Founder, Truvelop