BSCAI Virtual Human Resources Summit

March 26, 2025 | 10:00 am – 3:00 pm CT

BSCAI has been hosting virtual summits since 2019 – one-day virtual programs that allow you to dive deep into a specific area of focus for janitorial managers and employees within your company. 

Join BSCAI for the 2025 Annual Virtual Human Resources Summit where human resource professionals and leaders in the BSC industry will get top-of-mind insights for keeping an HR mindset for all things workplace culture, career pathing, employee recruitment, data deep dives, and more!

Individual Registration:

  • BSCAI Member: $99
  • Non-Member: $149

Company Registration (maximum of 15 registrants):

  • BSCAI Member: $1,000
  • Non-Member: $2,500

 Register

Access the Attendee Portal:

Attendee List Agenda

 

Session 1: Empowering Frontline Leaders: Bridging Skill Gaps and Building Future Leaders

Presented by: Jordan Partridge, MBA, MPA, HR Manager, Puritan Commerical Cleaning & Services; Karina Villasenor; Kevin Young, MBA, CPHR, Bee-Clean Building Maintenance; Ewa Lorick, MBA, SHRM-SCP, PHR, VP Human Resources, The Budd Group
In a tight labor market, frontline supervisors and managers face unique challenges, from skill gaps in emotional intelligence and conflict management to the increasing demands of recruitment and retention. This session will explore practical strategies to support and empower these critical team members, address HR burnout, and emphasize the importance of succession planning. Discover how investing in effective training and development can transform your frontline managers into future-ready leaders who drive organizational success.

Session 2: Mastering Training Strategies: Engaging and Equipping Your Workforce

Presented by: Greg Davis, Director of Special Services, Marsden; Charles Keenum, CBSE, BSCAI Board Member, Senior Vice President, The Budd Group; Terell Weg, CBSE, CSP, LCP, CEO, MSNW Group; Lisa Ritchie, VP of Recruiting and Talent Selection, The Workplace Advisors
Effective employee training is the cornerstone of a successful workforce, but finding the right approach can be a challenge. This session dives into the pros and cons of classroom versus virtual training for large groups, strategies for tailoring programs to diverse learning styles, and best practices for integrating technical and HR training. Learn how to design impactful training sessions that maximize engagement, meet mandatory requirements, and empower employees with the skills they need to excel.

Session 3: Tackling HR Burnout: Strategies for Resilience and Support

Presented by: Irene Ajagbe, Regional Director of Human Resources, PHR, Harvard Maintenance, Inc.; Paige McAllister, Vice President of HR Compliance, SPHR, SHRM-SCP, The Workplace Advisors
The evolving workplace landscape has placed immense pressure on HR teams, leading to widespread burnout. From navigating the aftermath of COVID-19 and the Great Recession to adapting to AI adoption, HR professionals are facing unprecedented challenges. This session will explore the root causes of HR burnout and discuss actionable strategies organizations can implement to provide support, alleviate stress, and create a more sustainable work environment for their HR teams. Gain insights to protect and empower those who keep your workforce thriving.

Session 4: AI in HR: Harnessing Technology for Smarter Solutions

Presented by: Ryan Ferons, Director of Technology, Pioneer; Nazir Hill, C.C.E, President and CEO, Complete Facility Services, LLC; Otis Scott, VP of Human Resources, Prestige Maintenance
Artificial Intelligence is transforming HR, sparking excitement and apprehension alike. This session delves into the evolving role of AI, drawing on insights from recent industry conferences and encouraging open dialogue about common fears. Learn how AI, far from replacing human roles, can enhance efficiency, streamline decision-making, and support HR professionals in creating more effective strategies. Discover practical ways to integrate AI into your processes while preserving the human-centered values at the heart of HR.

Session 5: Immigration, DEI & What Lies Ahead; An Open Forum

Presented by: Jacob Monty, Managing Partner, Monty & Ramirez LLP; Brian Rauch, Chief Legal Officer and General Counsel, Harvard Maintenance, Inc.
From evolving immigration laws to the changing landscape of DEI, HR is facing a wave of transformation. Join our open forum with industry experts and HR leaders to discuss these critical shifts and discover effective strategies, resources, and best practices. Submit your questions in advance for this interactive session.