Schedule

 

 

Thursday, May 16

12:00 p.m. - 6:00 p.m.

Registration Open | Centennial Foyer

12:00 p.m. - 4:30 p.m.

Optional Kärcher Tour | Kärcher North America Headquarters

1:00 p.m. - 5:00 p.m.

Optional Golf Outing | Golf Club at Omni Interlocken

2:00 p.m. - 5:00 p.m.

Optional Session: How to Benefit From Industry Peer Groups

6:00 p.m. - 8:00 p.m.

Welcome Reception on Show Floor | Interlocken A&B

   

Friday, May 17

7:00 a.m. - 5:00 p.m.

Registration Open | Centennial Foyer

8:00 a.m. - 9:15 a.m.

Vendor Sessions with Breakfast | Breakout Rooms: Fir, Spruce and Pine

9:30 a.m. - 11:30 a.m.

Social Super Glue: How to Create Culture & Communication that Increases Retention | Centennial Ballroom

11:45 a.m. - 12:45 p.m.

Progressive Networking Appointments | Interlocken A&B

1:00 p.m. - 3:30 p.m.

Lunch and Exhibits Open | Interlocken A&B

3:30 p.m. - 4:30 p.m.

The Success Lie: A Proven System to Create the Mindset Shift to Overcome Overwhelm | Centennial Ballroom

4:30 p.m. - 5:00 p.m.

BSCAI Mid-Atlantic Chapter Happy Hour | Interlocken A&B
*Invitation Only

5:00 p.m. - 7:00 p.m.

Reception and Exhibits | Interlocken A&B

   

Saturday, May 18

7:30 a.m. - 12:00 p.m.

Registration Open | Centennial Foyer

9:30 a.m. - 10:30 a.m.

General Session | Centennial Ballroom

10:45 a.m. - 12:15 p.m.

Never Lose a Customer Again – How to Be Remarkable in The First 100 Days® to Gain a Customer for Life | Centennial Ballroom

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Schedule is subject to change.

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