When it comes to leadership, Kathleen Bands knows a thing or two. Bands, who is the CEO of My Cleaning Service, was raised in the building service contract industry and watched as her grandfather—and then her parents—built their business from the ground up. Now at the helm, Bands says she’s bringing the company into the future. She sat down with Contracting Conversations to discuss her leadership style, working at a generational family business and how young women in the industry can assert themselves.

The varying impacts of 2020 and all the unknowns of 2021 make compensation planning more important than ever.  Here are the things you need to do now to effectively plan for 2021 and beyond.

In this month's Government Affairs update: 2020 election recap, OSHA issues guidance on ventilation in the workplace, and more.

Stan Doobin, president and owner of Harvard Maintenance, is also the president of the World Federation of Building Service Contractors. This group--which BSCAI is a member of--consists of building service contractors around the world who share experiences, advice and best practices surrounding commercial cleaning.