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Business Insights
From Cleaner to Chief Development Officer: Tom Kruse on Leading With Humility and Earning Client Trust
July 16, 2025
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Business Insights
From Cleaner to Chief Development Officer: Tom Kruse on Leading With Humility and Earning Client Trust
July 16, 2025
In this episode of the BSCAI podcast, Tom Kruse, Chief Development Officer at Marsden Holding, LLC, shares his insights on...
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Business Insights
From Mop Buckets to Robotics: How the Industry Has Evolved
Amanda Haas and Eric Luke | July 10, 2025
As BSCAI celebrates its 60th anniversary, we’re taking a look back at the history of the contract cleaning industry to...
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Business Insights
From Pitch to Performance: Best Practices for Handing Off New Clients From Sales to Operations
Renard Tallushi | July 8, 2025
In the commercial cleaning industry, a smooth transition from sales to operations is key to client satisfaction and long-term...
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Industry Tips
Employee Equipment and Client Files
If employees are issued valuable equipment (i.e. cell phones, laptops), you should have policies outlining that these items and information remain company property and must be returned at termination or upon request. If required, they may be subject...
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