BSCAI recently launched its COVID-19 Disinfection and Safety Course, a comprehensive educational tool for frontline workers.Steve Ashkin, president of the Ashkin Group and one of the designers of the course, sat down with Contracting Conversations to discuss the course and why it is more important than ever.

COVID-19 has upended the way we do everything: From the way we work and learn to how we interact with others, the pandemic has pushed many of us to the edge. For building service contractors, the stay-at-home orders have put a dent in business-as-usual. That’s why Troy Hazard—author, speaker and businessowner—wants to inspire you to rise above it.

What does it mean to be a hero? For some, it conjures images of superheroes. For Contracting Success+ Keynote Speaker Kevin Brown, you don’t need to have a cape or super human powers to be a hero. For business owners and leaders, a hero starts with the power of positivity. Leaders should rise to challenges, face them head-on, and work on being the best versions of themselves at home and in the office.

Want to make your customers become devoted fans? Creating a one-of-a-kind customer experience isn’t rocket science, but it is a little rock-n-roll. Contracting Success+ Keynote Speaker Jim Knight sat down with Contracting Conversations to discuss what leaders can do—even amid a pandemic—to ensure their customers feel they’re getting the best service in town.

BSCAI is hosting its first ever virtual conferece, Contracting Success+! We sat down with Eric Luke, CBSE, CPA, the programming chair for Contracting Success+ about what to expect from the conference, sessions you can't miss and why this year will be better than ever.