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Giving Your Customers the Rock Star Experience

Giving Your Customers the Rock Star Experience


Want to make your customers become devoted fans? Creating a one-of-a-kind customer experience isn’t rocket science, but it is a little rock-n-roll. Contracting Success+ Keynote Speaker Jim Knight sat down with Contracting Conversations to discuss what leaders can do—even amid a pandemic—to ensure their customers feel they’re getting the best service in town.

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Contracting Success+ Offers Virtual World-Class Education

Contracting Success+ Offers Virtual World-Class Education


BSCAI is hosting its first ever virtual conferece, Contracting Success+! We sat down with Eric Luke, CBSE, CPA, the programming chair for Contracting Success+ about what to expect from the conference, sessions you can't miss and why this year will be better than ever.

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