This month at BSCAI: Participate in our Financial Benchmarking Survey, apply for our new scholarship and more! 

Chad Hendley discusses what it takes to create a balanced and productive cleaning schedule that still gets the job done.

Words are powerful—especially when they’re used in professional situations. Taking the time to consider what you’re saying (and how you’re saying it) can make you a more effective leader.

Want to keep customers coming back for more? Delivering great customer service isn’t hard if you give your employees the guidelines they need to succeed.

Taking a step back and questioning yourself can sometimes be the defining factor in becoming a great leader.