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FINDING, TRAINING, AND KEEPING GREAT SERVICE EMPLOYEES 101
This book is not your typical boring Human Resource handbook but rather a “how to” guide on how to be creative in finding the right GREAT employees for your organization and how to implement the procedures and policies that have them wanting to make your company a career rather than a job.
Dick explains the difference between just hiring a “warm body” and recruiting someone that can become a valuable asset to your company, either full time or part time.
He shows you how to be creative in recruiting, how to manage the application process, how to conduct an effective interview, and provide an effective orientation.
You will see the critical part training plays in reducing turnover in your company and why training has to be done differently with adults than with children.
This book provides you with:
1. A complete sample Hiring Process Manual for new employees.
2. A sample Employee Policy and Procedure Handbook.
3. Sample job descriptions for a Building Service Contractor.
Start looking at your most important assets differently---TODAY!
Order Number: P091
BSCAI Member Price: $31.00
Non-Member Price:
$41.00 |
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A Building Service Contractor’s Guide to Employee Incentive and Motivation Programs
Replacing just one worker costs you thousands of dollars. Learn the secrets to finding and keeping good employees. This book examines all the factors involved in employee retention: recruiting, hiring, training, managing, and understanding employee motivations and needs. It offers over 80 specific programs, tools, and techniques to reduce employee turnover, boost attendance, and improve safety. Employee retention techniques cover wages and benefits, bonuses and incentives, growth and development, quality of work and home life, respect for the individual, and recognition and rewards. This publication is your blueprint for a system to attract and retain good employees. 2001, 151pp.
Order Number: RP196
BSCAI Member Price: $15.00 was $25.00
Non-Member Price:
$35.00 was $45.00 |
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Supervising Service: Boosting Staff Performance and Retention for BSCs
Supervisors play a key role in the success of every building service company. They are responsible for the profitability of accounts in innumerable ways, from training and motivating cleaners, to controlling supply and equipment costs. In the process they must be managers, chemists, coaches, trainers, salespeople, and overall experts in an industry of constant change. Ensure your supervisors know and understand the current theories and practices of BSCmanagement with this new book. 2002, 177 pp.
Order Number: RP211
BSCAI Member Price: $15.00 was $25.00
Non-Member Price:
$25.00 was $45.00 |
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Fighting Substance Abuse—Detecting and Eliminating Employee Drug & Alcohol Abuse
Substance abuse costs employers billions of dollars annually. This publication will help you develop a substance abuse policy, formulate a drug testing policy, establish an employee assistance program, and train your managers and supervisors. You will learn the eight issues that must be addressed in a policy statement, the 14 points that should be covered in a drug testing policy, 10 steps to implement an employee assistance program, and much more. 1994, 41 pp.
Order Number: RP75
BSCAI Member Price: $8.00 was $25.00
Non-Member Price:
$12.00 was $45.00 |
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Custodial & Supervisory Training — Developing Programs To Increase Employee Productivity and Company Profitability
BSCAI’s custodial and supervisory training guide is filled with practical advice, tips from other building service contractors, cost-effective suggestions, and even four sample training program outlines. You’ll learn how to conduct a needs-assessment and set your objectives. Decide who to train, when to train and what to teach. Weigh the strengths and weaknesses of nine very different training methods. Determine who should conduct the training, and find out how to measure the success of an existing or new program. 1995, 73 pp.
Order Number: RP77
BSCAI Member Price: $10.00 was $25.00
Non-Member Price:
$20.00 was $45.00 |
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