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Business Essentials Package
RP217 - Letter Idea Book:
The new updated version of our popular book provides sample letters for every situation a building service contracting company can encounter in its daily operations. Contributed by member companies, the letters are 'field tested' and will help improve the bottom line by allowing you to communicate clearly and effectively with customers, employees and vendors.
RP199 - Bidding & Estimating with Production Rates:
The heart and soul of contracting is the bidding process. Includes all the basics and more: direct and indirect expenses, production rates and workloading; contract specifications; retuning accounts and partnering with customers. Provides examples, case studies, bidding forms, worksheets, and a free copy of BSCAI's Production Rate Recommendations.
RP197 - Plateaus of Growth:
This book guides you through the six stages of business growth and gives you pointers, tips, and guidelines on seven areas of your company: office, sales and marketing, operations, personnel, warehouse/delivery/repair, purchasing, and financial matters. Examines functions change and expansion and provides guidance on adding personnel.
RP77 - Custodial & Supervisory Training - Developing Programs to Increase Employee Productivity and Company Profitability:
This guide is filled with practical advice, tips from other contractors, cost-effective suggestions, and even four sample training program outlines. You'll learn how to conduct a needs-assessment and set your objectives. Decide who to train, when to train and what to teach. Weigh the strengths and weaknesses of nine very different training methods. Determine who should conduct the training, and find out how to measure the success of an existing or new program.
RP212 - How to Get Contracts:
Efficient, reliable, and conscientious BSCs regularly lose business to weaker competition because they don't have the techniques to close deals. This book walks you through the process of booking the business that you've been missing, and shows you how to find and approach new prospects.
RP146 - Selling for Building Service Success:
Learn essential sales skills, including how to prospect, how to qualify prospects for sales, how to develop a sales plan, how to make sales presentations, including details on closing skills and the best ways to overcome objections. In addition, this book tells you how to maintain existing clients, recoup lost contracts and ensure that your customers return through the use of excellent customer service. Includes prospect call sheets, sales presentation pre-planners, bidding & estimating worksheets, prospect sales reports, and prospect information sheets.
RP147 - Public Relations for Building Service Success:
This book covers the theory and practice of public relations. It tells you what works and what doesn't. If you don't have a PR program, it tells you how to start one. And if you already have one, it tells you how to improve it. It covers the nuts and bolts, from planning to action and measuring the results.
RP216 - A BSC's Guide to Market Research:
The key to business success is understanding-and then responding to the needs of- your markets. This book gives you the tools to conduct your own market research projects. Or, if you prefer, it provides you with clear guidance on how to hire outside experts to perform research. It will show you how to define marketing problems and spot opportunities.
Order Number: PKG005
BSCAI Member Price: $180.00
Non-Member Price:
$405.00
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