Thursday, September 25
Friday, September 26
Saturday, September 27
Thursday, September 25
7:30 a.m. - 4:00 p.m.
Registration
Golf Tournament - McCormick Ranch Golf Course Friday, September 26
7:30 a.m. - Noon
Registration
8:00 a.m. – 9:00 a.m.
Sponsor Roundtable Discussion & Continental Breakfast 9:00 a.m. – 12:30 p.m.
Finding and Keeping Great People
 Mike Hourigan, CSP
Includes refreshment break with sponsors from 10:30 a.m. – 11:00 a.m.
Everyone has done it and most people don't like to admit it: they have made a bad hiring decision. The consequences of a bad hiring decision can range from hysterical to legal. When it comes to recruiting and interviewing, most people are a little skittish. When it comes to employee retention, most people are a little baffled. Hourigan's colorful and astute perspectives will help you decide who to hire, how and where to find them, how to screen them and how to keep them once you’ve got them.
In this session, participants will:
- Understand the importance of asking the right interview questions and how to develop these questions
- Discover how to improve the quality of interview candidates through more innovative recruiting
- Learn motivational techniques to allow them to keep good employees
Speaker Profile:
Mike Hourigan, CSP, is known as “the workplace commentator” for the satirical, real-world wisdom he brings to corporate and association audiences. His clients say, "Mike combines the comic energy of Robin Williams with the corporate wisdom of Lee Iacocca".
He challenges audience members — at all levels of the organization — to adapt to the turbulent waters of change through his highly customized programs on leadership, change, and communication. His CD-ROM program “A Tip A Day On Change and Stress Management”
encourages people to keep on top of change, and even enjoy it.
Mike’s programs convey a depth of knowledge from both the blue-collar and white-collar worlds. His early job titles included prep chef, steelworker, forklift operator, quality control inspector, and leather grader. He even planted Christmas trees. Later, his sales, marketing, and management career included 17 years of experience with Cargill, Inc., Olympus Corporation, and PAT Equipment Corporation where he was Sales and Marketing VP.
A high-demand speaker and trainer, who presents an average of 100 programs a year, Mike’s
clients include Marriott International, American Cancer Society, Drexel Heritage Furnishings, GlaxoSmithKline, U.S. Army, and U.S. Department of Health and Human Services. In 2000, he was awarded his Certified Speaking Professional (CSP) designation, the highest earned accreditation given by the National Speakers Association (NSA).
12:30 p.m. – 2:00 p.m.
Lunch (on your own)
2:00 p.m. – 3:30 p.m.
Finding and Keeping Great People (continued)
Mike Hourigan, CSP
5:00 p.m. – 6:00 p.m.
Sponsor’s Reception
Saturday, September 27
8:00 a.m. – 9:00 a.m.
Sponsor Roundtable Discussion & Continental Breakfast
9:00 a.m. – 12:00 p.m.
Why Some People Always Succeed: How to be One of Them
 Dr. Joseph Mancusi
Includes refreshment break with sponsors from 10:30 a.m. – 11:00 a.m.
Luckily, for most truly successful people, IQ is not the reason for success. Their IQ accounts for only 20 percent of why successful people succeed. Dr. Joseph Mancusi will tell you why your EQ – your Emotional Quotient – is more important and how it can be improved.
He will describe four personality types and why "reading" them is essential. You will have a chance to measure your EQ and see what you need to do to succeed. Forget the "sacred cows", find out why the "sacred mules©" are costing you your best people and your best customers. Before his program is over you will collect ideas for success, prepare an action plan and see the people you work with in new ways.
Additionally, Dr. Mancusi believes that the Golden Rule is not enough. He will teach us why the Platinum Rule is better. Best of all, the "The Mancusi Platinum Rule©" will help you make sales and satisfy customers in ways the competition never imagines. Go from "Existing to Excelling©" and learn what every successful business does to be the very best.
Speaker Profile:
Dr. Joseph Mancusi, is one of America's most sought after inspirational and motivational speakers. He has presented programs at the White House six times and has delivered almost 3000 keynote addresses and training programs in all 50 states and 18 countries, including the Netherlands, Belgium, Argentina, the former Soviet Union, France, England, Jamaica and New Zealand.
The NBC Today Show, CBS News, CNBC, and CNN have all featured his work. Dr. Mancusi has also appeared on MSNBC Hardball and in the Washington Post, the Boston Globe, USA Today and the Los Angeles Times.
Dr. Mancusi serves on the faculty of the Center for Financial Studies and the Institute for Management Studies. A clinical psychologist, he once directed the largest psychology program in the world with 1400 Ph.D.'s for the Veterans Administration. Currently, Dr. Mancusi is president of the Center for Organizational Excellence, which he founded in 1983.
President Reagan gave him a Presidential Commendation for his participation in the President’s Commission on Executive Exchange. He has numerous “Best Speaker Awards” including being named Top Speaker at 8 National Society for Human Resource Management (SHRM) conventions.
He has served on the faculty of Graduate Schools and Medical Schools in Tennessee and The District of Columbia.
Dr. Mancusi’s book “Conversations on Success” is in its second printing.
His honors include the New Rochelle Boys Club Wall of Fame and The Iona College Alumni Award for “Outstanding Achievement in Health Care.”
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Building Service Contractors Association International
