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Certified Building Service Executive Designation (CBSE) |
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BSCAI's CERTIFIED BUILDING SERVICE EXECUTIVE DESIGNATION -
THE MOST PRESIGIOUS SYMBOL OF EXCELLENCE IN THE
BUILDING SERVICE CONTRACTING INDUSTRY
Only building service professionals who demonstrate the desire to excel, the dedication to serve, and proven industry competence will be awarded this designation of achievement. CBSE ... the designation you see more and more every time you read the name of an industry peer. Isn't it time to demonstrate YOUR commitment to excellence? By earning the Certified Building Service Executive (CBSE) designation, you'll become part of an elite group of building service professionals, worldwide - and the rewards to your company will be plentiful.
View, print and share the CBSE Brochure
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YOUR SUCCESSFUL PEERS ENJOY THEIR PROFESSIONAL STATUS AND RECOGNIZE THAT THIS DESIGNATION CAN:
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Increase Profits
In this era of increased competition, clients and prospective customers alike are seeking credentials that substantiate knowledge and experience. Your competitors know that these designations give your company the "competitive edge."
Expand Knowledge
Applicants must successfully complete and pass a comprehensive, full-day examination. By using the CBSE examination preparatory materials available from BSCAI, you gain a thorough knowledge of building service contracting in every aspect of this profession. |
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Enhance Recognition
The CBSE designation is a symbol of accomplishment and is recognized with great respect by other building service contractors and customers throughout the world. After successfully completing the program, you can use your designation on business cards, personal stationery and in company brochures and proposals - wherever your name appears.
Eligibility Requirements
If you are a building service executive who actively performs policy-making functions and have been in this field for three years, two of those in a managerial capacity, you should definitely consider BSCAI's Certified Building Service Executive Program. |
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GETTING YOUR CBSE DESIGNATION: A FOUR-STEP PROCESS
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ELIGIBIITY REQUIREMENTS
You must be an executive of a building service contracting firm who actively performs policymaking, managerial functions.
You must have acceptable character, ability, and reputation.
You must pledge in writing to adhere to the BSCAI Code of Ethics.
You must have been in the building service field for a minimum of three (3) years before making an application for certification and must have been in a management capacity for at least two (2) of those years.
THE EXAMINATION
The CBSE examination is prepared and updated regularly by BSCAI's Certification and Registration Board. The examination process begins at 8:45 a.m. and ends at 5:00 p.m. BSCAI schedules examination dates each year in conjunction with BSCAI's educational programs, such as its Annual Convention and Trade Show. These scheduled tests are proctored by BSCAI staff.
Examinations may also be taken by means of a proctor in your hometown. To do so, you must submit the name, address and phone number of your chosen proctor to certification@bscai.org for verification at least four (4) weeks before your preferred examination date. You would be responsible for paying any fees charged by the proctor for administering the examination. BSCAI required that the proctor be a professional educator who is not employed as a building service contractor, manufacturer or distributor of sanitary supplies or related to the examinee in any way.
To ensure confidentiality and objectivity in the grade of each examination, a number system is used to identify each applicant.
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Subjects covered in the CBSE examination are as follows:
Arbitration
Accounting & Bookkeeping
Bidding & Estimating
Bonding
Budgeting
Business Law
Business Structure
Communications
Customer Relations
Employee Benefits
Employee Motivation
Employee Recruitment
Employee Relations
Employee Retention
Employee Scheduling
Employee Training
First Aid
Fiscal Controls
Inspection & Rating
Insurance
Inventories
Labor Law
Office Management
Marketing & Sales
Public Relations
Purchasing
Quality Control
Safety & Fire
Taxes
Technology of the Industry
Trade Practices
Unions
Warehousing
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EXAM PREPARATION - CBSE PREPARATORY PACKAGE
You are encouraged to study for the examination by using the CBSE Preparatory Package, The Building Service Management Program and other available educational materials. CBSE applicants can purchase the preparatory package and many other educational materials on the BSCAI's online shop.
AWARDING THE DESIGNATION
Your completed examination is scored by the Certification department. Candidates must achieve a minimum passing score of 70% in each section of the examination. Any section that a candidate does not pass may be taken again within one year. A $75 re-examination fee will be assessed.
You are notified of your final score by the Certification and Registrations department. Additionally, press releases from BSCAI's Headquarters are made available to you, which you may submit to your local media.
WHAT TO DO IF YOU DON'T PASS THE FIRST TIME
If you fail to receive your designation, you are invited to take the examination over again. A $75 re-examination fee will be assessed.
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MAINTAINING THE CBSE DESIGNATION
Continuing education is essential in order to maintain professionalism in any business practice. Therefore, as a CBSE, you are required to demonstrate your continuing education efforts. CBSEs must accumulate 40 professional credits and submit a completed recertification form to BSCAI's Certification and Registration Department every three years. Credits are earned for the following activities:
Membership in BSCAI.
Participation in BSCAI educational programs.
Successful completion of college and university courses.
Attendance at BSCAI conventions, seminars and Webinars
Participation in education programs of other industry organizations.
Participation in other industry-related management programs.
Other activities as approved by the Certification and Registration Board, including giving speeches, writing articles on building service contracting, contributions to trade publications on building service contracting, authoring of publications, and completion of relevant home-study courses.
The credit-value of activities is determined by the Certification and Registration Board. During the review of your recertification form, the Certification and Registration department may request additional information from you to validate activities or to determine credit-value.
A recertification form will be forwarded to you in the mail upon receiving the CBSE designation. Your recertification form must be mailed to the Certification and Registration department by April 1st of your renewal year. No later than March 1 of your renewal year, a certified letter will be sent to you if you have not filed your recertification form. Your renewal date is April 1 of the last year that appears on your CBSE plaque.
Upon receipt of the recertification fee and verification of the professional credits earned, new certification will be issued.
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DESIGNATION SUSPENSION OR REVOCATION
If you do not acquire a sufficient number of professional credits toward designation maintenance, you will have your designation terminated. Your designation may also be revoked for failure to abide by the BSCAI Code of Ethics. In such cases, you will be offered a hearing by the Certification and Registration Board and notified of the views of the complainant and of the hearing date and location. Notice shall be given to you at least 30 days in advance of the hearing.
USE OF THE CBSE DESIGNATION
CBSEs can use the designation with their name on company letterhead, business cards, and other appropriate advertising. Certification is, however, for individuals only. The CBSE designation may not be used to imply that any building service contracting firm is certified.
REINSTATEMENT
The Certification and Registration Board has set the following policy for CBSEs failing to renew their designation as required every three years:
Contractors who do not acquire a sufficient number of professional credits by their April 1 renewal date will be notified in writing that their designation has been terminated. Such persons can no longer use the CBSE designation and will not be listed as a CBSE with BSCAI until such time that the contractor:
1. Re-submits to the process of acquiring the designation and successfully meets again the designation criteria by personal data information and examination, or,
2. Acquires professional credits at a rate equal to 14 per year for every year since receiving the designation or since the last date of successful designation renewal.


401 North Michigan Avenue
Chicago, IL 60611
(312)321-5167 (800)368-3414
FAX: (312)673-6735
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LIFE CERTIFICATION
All CBSEs designees, upon reaching the age of sixty-two, are designated for life. No further reporting is necessary other than notifying the Certification department, in writing, of meeting the age requirement.
ADMINISTRATION
Responsibility for this Certification Program rests with the Certification and Registration Board. The Board is composed of BSCAI members holding the CBSE designation who are appointed by the President of BSCAI with the approval of the BSCAI Board of Directors. The program is administered by a BSCAI employee appointed by BSCAI's Executive Vice President.
The qualification of candidates for the CBSE designation is based strictly on compliance with criteria as established by the Certification and Registration Board. It is not the intent of the Certification and Registration Board to determine who can or cannot practice as a Building Service Executive. The Board specifically disclaims any intention to interfere with or limit, in any way, the professional activities of anyone in the practice of building service contracting. That a person is not certified does not indicate that he or she is unqualified as a building service executive, only that such individual has not fulfilled the requirements for the CBSE or has not applied for the designation.
FEES
CERTIFICATION FEE:
Must accompany your application.
$350
Re-examination fee:
For each re-examination, the fee is $75.
Renewal fee:
For each three-year renewal, the fee is $125.
All fees are not refundable or transferable. |
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BSCAI CODE OF ETHICS
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To operate constantly in accordance with the best and fully accepted ethical business practices...
To comply with all applicable laws and federal, state and local government regulations ...
To provide all services and products at fair, equitable and non-discriminatory charges ...
To furnish adequate equipment, qualified personnel and products of high quality to achieve and maintain the highest standard of performance ...
To provide courteous and prompt handling of all requests and complaints ...
To recognize and respect the legal right of competitors in the true spirit of individual initiatives and free competitive enterprise ...
To strive for continued improvement of the image and reputation of the industry by good business practices and enlightened public service in the community...
To contribute regularly to the improvement of the industry's public reputation ...
To participate loyally in the industry's growth and progress through the activities and public interest efforts of the Association.
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HERE'S WHAT PARTICIPANTS HAVE TO SAY ABOUT BSCAI'S CERTIFIED BUILDING SERVICE EXECUTIVE PROGRAM
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"Since I have received my CBSE certification, which by the way is acknowledge by our BOMA Chapter whenever they refer to me, my customers seem to accept my professional status. In Canada there are few of us and it may be a coincidence, but those of us with CBSE after our names have all been successful in our businesses."
Mario Levasseur, CBSE
Empire Maintenance Industries, Inc., St Laurent, Quebec, CANADA
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"I am proud to be a member of the 1st class of CBSE's of 1976. My plaque on the wall shows 10 recertifications and the next one proudly shows I have lifetime designation of CBSE."
"It takes a lot of continued education and financial resources for this to be acquired."
"I have always felt a step ahead of my competition and always will."
"Because of my original certification and further recertificiations, I have been required to become very knowledgeable in my field. This is so necessary in today's and future markets."
"I advise all to reach for the designation. It will not only help make you better than your competition, but will help you be successful in life, whatever you choose to do."
Paul Otto, CBSE
Janitor Jim Co., Erie, PA |
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"The Certified Building Service Executive designation has provided opportunities that normally would not be offered to companies of our size. With the designation it automatically makes me the expert when talking to potential clients as well as our current customer base. Certification programs give you a professional advantage in a very competitive industry."
"I attribute our growth and profits to be directly linked with my CBSE designation."
Thomas Heveron, CBSE
Beachland Cleaning Service, Vero Beach, FL
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"My CBSE certification has generated a lot of inquiries from customers and employees alike. Once they have fully realized the distinction, it has impressed and motivated them respectfully. It has brought value and due respect to our profession."
Roderick Adams, CBSE
The ABS Companies, Houston, TX |
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"I've been a Certified Building Service Executive since 1991. By having this important designation, my customers and prospects know our company is professional and that our training starts at the top."
RayDeVine, CBSE
Guaranteed Clean Maintenance, St. Paul, MN |
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"I joined the building services industry in 1989. I brought into my company the experience and background of being a Certified Public Accountant. Unfortunately, I frequently noticed that I lacked credibility with some peers and some of my potential customers such as property and facility managers. But upon achieving the designation CBSE, and thus being able to utilize this BSCAI credential, my own professional credibility was enhanced as well as my own self-confidence. The CBSE training has definitely propelled my career."
Eric Luke, CBSE
Varsity Contractors, Inc., Westminster, CO |
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"Obtaining my CBSE is a statement to my peers, clients and prospective customers that I take my profession seriously."
Robert Swan, CBSE
Mid-American Cleaning Contractors, Columbus, OH |
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"I have thoroughly enjoyed the benefits and responsibilities that go along with being a CBSE. I have benefited from the knowledge and support given from other CBSEs. I currently serve on the local Girl Scouts Board of Directors and more specifically the properties committee as a result of the expertise the CBSE designation brings along with it."
Darrall Nuber, CBSE
Outsource Partners, Inc., Springfield, MO |
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"Having the CBSE designation provides a level of distinction and respect that cannot be found anywhere else in the industry."
Dan Boucher, CBSE
Commercial Property Services, Wellesley Hill, MA |
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