Webinars
INTRODUCING LIVE WEB SEMINARS FROM BSCAI

Minimize travel time and expenses by taking advantage of the BSCAI Webinar Series! Webinars are the easiest way to access targeted, relevant and interactive education designed specifically for building service and security contract professionals with demanding work schedules. These 60-minute live seminars offer the same high-quality classroom-based education available at BSCAI educational events in a more customized and convenient setting.

REGISTRATION – HOW DO I SIGN UP & HOW MUCH IS IT?
There are two ways to sign up:
1. Complete the online registration form.
2. Download a PDF version of the form and return to BSCAI Headquarters by fax or mail

Registration forms must be submitted to BSCAI 72 hours prior to the Webinar. Cancellations received 30 days prior to the Webinar will be issued a 100% refund. Any cancellation received less than 30 days out will not be refunded. Registration forms will not be accepted without payment. BSCAI Members will be charged $75 per Webinar and non-members will be charged $99 per Webinar. BSCAI Members can purchase all four webinars at a discounted rate of $250 and non-members will be charged a discounted rate of $350.

UPCOMING 2010 WEBINARS
Wednesday, August 18, 2010 - Using Social Media to Improve Service and Sales
Dennis Collins, President, Tech Image

While everyone is buzzing about social media tools and the rapid growth of its users, can it really make a difference to your business? After all, the rise in cable television viewers didn't make it mandatory for every B2B company to use it, so why is social media different? 

This webinar will present a perspective from that reference, by addressing the two top questions heard from business owners – Why should I do this? and How do I start? A five-step planning process and several examples will be presented to members in this interactive session. Armed with that, members will be able to pragmatically look beyond the tools to the rationale for their use, and determine the potential of these new communications channels for their own business goals. 

An active, enhanced online presence can be a big plus to members in many ways – this webinar will help members to determine if it's right for them and then how to begin implementing it.

Wednesday, October 6, 2010 at 2:00 ET - 25 Tech Tips in Under an Hour
Gregg Marshall, Rep Connection Inc.

These days, a portion of everyone's job description requires us to be a competent technology user. In this fast-paced jam-packed session you will learn the latest and greatest in technology tips including software and hardware, gadgets, utilities and the Web. 

Topics will include:

• Organizing your email
• Portable scanners, printers, etc.
• Meetings, conference calls, on-line collaboration
• Email blasting
• Carry your applications on a flash drive
• Business use of digital cameras
• Audio recording, podcasting

WHAT CAN I EXPECT?
BSCAI Webinar sessions are a comprehensive audio/visual learning experience. Prior to the live event, attendees will be given web login information to view the presentation and a phone number to dial in and listen to the audio portion. Immediately following the presentation, attendees will have the opportunity to engage in an interactive Q & A session with the presenter.

HOW WILL I BENEFIT?
Handouts will be e-mailed to participants ahead of time and a Q&A session will conclude each Webinar, making this a truly interactive experience. Additional benefits include:

• Continuing Education Credits – Receive one CE credits towards your CBSE renewal for each BSCAI Webinar session you attend.
• Easy to Use – Simply register via fax or online and dial-in at the specified time and date.
• Cost Effective – Registration is far less than the cost of a flight and hotel stay.
• Time Savings – Participate anywhere internet and phone access is available…no traveling required!

WHAT DO I NEED TO PARTICIPATE?

• A computer with Internet access
• A phone line for listening to the audio portion of the Webinar

WHAT PREVIOUS WEBINARS HAS BSCAI HOSTED?

Healthcare Reform Update
Bob Hope, President, NorthPointe Insurance LLC & Tim Minnick, Senior VP NorthPointe Insurance LLC
June 16, 2010

Creating High Performance in your Organization
Gary Poole, Changineering
Thursday, May 13, 2010

Workplace Safety and Liability Issues Facing BSCs Terry Buckhout, Meadowbrook Insurance & Diane Bush, Labor and Occupational Health Program, U.C. Berkeley
Wednesday, December 9, 2009

What Retaining Employees Means to Your Bottom Line
Dick Ollek, Consultants In Cleaning, LLC
Wednesday, October 21, 2009

Legislative Update
Panel of Experts: Charles Caulkins, Partner, Fisher & Phillips; Frank Moore, Sr. Government Affairs Analyst, SmithBucklin; Chuck Walters, Partner, Seyfarth Shaw, LLP and moderated by Mark Klein, BSCAI Government Affairs Committee Chair
Wednesday, September 16, 2009

Customer Service, Retention and Growth in Tough Times
Todd Hopkins, CBSE, Founder and CEO, Office Pride Commercial Cleaning Services
Tuesday April 28, 2009

Plenty of Bids, Not Enough Wins? Move Up Scale
Chris Arlen, Service Performance
Tuesday, October 21, 2008

The New Art of Hiring Smart
Mark Lee, Management Solutions
Wednesday, September 24, 2008

How to Reduce Your Company's Cost of Insurance
Gary Beggs, CIC, Valenti Trobec Chandler, Inc.
Thursday, August 21, 2008

Building Service Safety: Managing Accidents and Claims
Tom Covilli, Vice President of Risk Management and Safety, Mitch Murch's Maintenance Management Co.
Tuesday, June 17, 2008

Green Cleaning 101
Stephen Ashkin, President and Founder, The Ashkin Group, LLC
Thursday, May 15, 2008

BSCAI Certification Webinar: Prepare for the RBSM and CBSE
Mickey Crowe, CBSE, RBSM, Sr. Project Engineer, NISH
Thursday, March 13, 2008

The Final Step – Closing the Sale
Taylor Bruce, President, I H Services, Inc.
Wednesday, February 13, 2008
View the Q&A from this session

Taking Customer Service to the Next Level
Todd Hopkins, CBSE, Founder and CEO, Office Pride Commercial Cleaning Services
Wednesday, October 17, 2007

Best Practices in Employee Hiring
Janelle Bruland, CBSE, President and CEO, Management Services Northwest Inc.
Wednesday, November 7, 2007

Motivating & Training Employees
LeRoy Dock, CBSE, President, Gali Service Industries
Thursday, December 6, 2007

WE NEED YOUR HELP
To better meet your educational needs, BSCAI would like your input on potential webinar topics that will be of most interest and value to you and your employees. Please take a few minutes to complete a short survey . Your input is important and will continue to make BSCAI's Webinar series a success!

Thank you in advance. We look forward to hearing from you!